Yes, great customer service. Love this doll!!! I use the doll mostly to cuddle with. I’ve always needed a woman to sleep next to. I suffered a deep trauma in my younger life and need something to hug. Teddy bears and body pillows would not cut it and a big size doll is too bulky. With a doll I don’t feel like I’m pressuring a girlfriend into anything. The doll is the perfect size. She is also easy to store when not in use.